Legal

Privacy Policy

Last Updated: January 2024

1. Introduction

Welcome to Luxury Perfume Vending Machines ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vending machines.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or express interest in our services
  • Request information about our products or services
  • Subscribe to our newsletter or marketing communications
  • Contact us via email, phone, or contact forms

2.2 Transaction Information

When you use our vending machines, we may collect:

  • Payment card information (processed securely by third-party payment processors)
  • Transaction details (date, time, location, products purchased)
  • Device information and usage data

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your transactions
  • Providing customer support and responding to inquiries
  • Sending administrative information and updates
  • Improving our products, services, and website
  • Analyzing usage patterns and trends
  • Sending marketing communications (with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We share information with third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services).
  • Business Partners: We may share information with venue partners where our machines are installed.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Payment card information is processed through PCI-DSS compliant payment processors and is not stored on our servers.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Transaction data may be retained for accounting and legal compliance purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your information
  • Portability: Request transfer of your information
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at scentngoo@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use include essential cookies, performance cookies, and marketing cookies.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Address

Chelsea and Kensington
London, UK

Talk with Us